
Frequently asked questions.
Where do you source your wood?
We have developed close links with some of the best saw mills in Cornwall. Our boards are individually selected for stability and character, always with the finished piece in mind.
Mawnan: Oak is used for its strength, simple beauty and grain structure.
Arvor: Reclaimed Greenheart is sourced from local marine yards.
Can I visit you in your workshop? / where is the workshop based?
Based in Falmouth the workshop is a short way from the Old High Street and visits can be arranged by email.
Do you ship abroad?
Currently we are not set up to ship overseas. If this is required, you will have to send an email and we will do what we can to make it happen.
How do you finish your products?
Mawnan: We use a hard wax oil from Osmo which ages beautifully and is easy to reapply and touch up when necessary.
Arvor: We scorch the surface of the wood with fire and seal with a premium tung oil.
How will my furniture be delivered ?
We carefully wrap and secure the piece(s) in a super strong triple-ply cardboard box. All packaging materials are recyclable. Tracked and fully insured delivery via courier as standard.
If the piece doesn’t suit my home can I return it?
Pieces from the standard Mawnan or Arvor range can be returned and refunded in the same condition and at the buyers expense within 14 days of delivery. Commissioned pieces are assessed on a case by case basis and always at the discretion of Will Nock Studio. To see full terms and conditions click here.
What will the lead time be for a product ordered on your website?
Lead times can range from 4 to 16 weeks and sometimes even longer. If time frame is a deciding factor, or for an accurate estimate, please get in contact.
Contact us.
hello@willnockstudio.com
07511 742 084
Unit 10, Falmouth Wharves, Falmouth.